HOW TO

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  • How is the quality of our product ?

    We attach great importance to product quality, and all products undergo strict quality control and testing to ensure that they can meet or exceed customer expectations.
  • What is the price of our product/service ?

    Our prices are very competitive and vary depending on the complexity and degree of customization of lighter. To know the price better, we suggest that you directly contact our sales team in this website.
  • How long will it take for me to receive our product/service ?

    Delivery time depends on multiple factors, such as product complexity, inventory situation, and geographical location. Once you place an order, our team will process it as soon as possible and provide you with an exact delivery time.
  • What payment methods do you accept ?

    We accept a variety of payment methods, including credit card, Alipay, WeChat payment, bank transfer, etc. The specific payment method can be selected at checkout.
  • What should I do if I am not satisfied with the product or need to return or exchange it ?

    We attach great importance to customer satisfaction. If you have any problems with the product or need to return or exchange it, please contact our customer service team directly, and we will handle it for you as soon as possible.
  • What is delivery logistics?

    As lighter is dangerous goods  , we should ask professional forwarder book container of dangerous goods.
  • What is the lead time for mass production?

    It depends on the confirming speed of order details , such as container type , depsit and designs of carton , box , metal cap and sticker , The lead time of MOQ is about 15 to 20 days.
  • I can't find what I want on your website, can you provide the product I need?

    Yes, please tell us the product information or sample photo , and we will search for you.
  • When can I get a quote?

    We usually quote within 24 hours of receiving your inquiry. If you need a price very urgently, please call us on email so we will give priority to your inquiry.
  • How can I get a sample to check your quality?

    After confirming the price, you can ask for samples to check our quality. If you need samples, the sample is free ,you only pay for express fee . But the express fee can be refunded after you place an order of a 20ft container later.
Shaodong Bolian Electric Company limited specialized in lighter manufacturing and lighter trade, we have nineteen years of plentiful experience in this industry.

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